Shepherds Friendly pays out £2.25 million in 2022

The mutual paid out on 96.2% of IP claims received last year, up from the 95% of payments that were made in 2021. The primary reason for claims were non-spinal musculoskeletal issues (28.3%), followed by spinal (11.7%), mental health (10.65%), Covid-19 (9.2%) and fractures (7.1%). Meanwhile, reasons for declined claims were due to non-disclosure or misrepresentation, while other claims were denied because the symptoms either did not meet the terms and conditions or for symptoms that are excluded under the plan. Through Shepherds Friendly's health and wellbeing support services, Enh...