Consumer Duty

The most-read news stories of this year

Industry predictions for next year

Focus on arrears and cancellations

MAB takes 75% stake

"The need for life, CI or IP can never rightly be questioned"

"Organisations shouldn’t place a sole focus on business cases and ROI calculations"

Consultation opened on how the regulator will be funded for 2023/24

Guidance to help firms carry out Consumer Duty in a practical way

Regulator has overcome ‘biggest stumbling blocks’ in rule implementation

For insurers ahead of 2023 implementation