Consumer Duty

"Beneficiary nomination is robust and it works"

"What we need is a policy that is simple and that customers can understand"

Updated Product Intervention and Product Governance Sourcebook

Getting payouts to the intended person

"This is a juggernaut that will have many far-reaching implications"

Wellbeing is top of the list for various protection and health experts

'It’s no longer expected that everyone follows a similar financial life path'

'Little to no impact on firms already not meeting obligations'

Based on proposals published in May

“Commission is the root cause of good as well as bad, a bit like money itself.”