Consumer Duty

Ten recommendations for positive change

"Providers have had to go the extra mile to demonstrate both its credibility and value"

Damaging impact on sector

Sheldon Mills says 31 July deadline ‘will not be moved’

Under the Consumer Duty

Mental health challenges affected 57%

Transparency Task Force asks regulator to ‘boost performance’

Defaqto Protection Services Review 2023

New Swiss Re, Insuring Change report

Would fail to provide fair value