How do advisers effectively cover vulnerable consumers?
“We believe it should be up to the customer to determine what is fair value”
“Getting the right people and diverse people is really important”
"It feels like a step back again"
Ten recommendations for positive change
"Only going to become more and more common unless we do something about it"
“By the very nature of what we do, we are challenging the industry”
Day four of Income Protection Awareness Week
“There's been too many plasters and tape on it now that it doesn't work with modern life”
"Let’s hope to see some examples of real innovation from the industry in the second half of the year"