PDG's underwriting challenges: Income protection and TPD

“We believe it should be up to the customer to determine what is fair value”

clock • 3 min read

In the final part of this two-part series, Alan Knowles, managing director of Cura Financial Services and board member of the Protection Distributors Group (PDG), explores the achievable improvements that can address important underwriting barriers.

The PDG are campaigning to see change in three areas where we think simple changes could result in significantly better outcomes for customers. The first part of this series focuses on mental health questions, and now we look at income protection (IP) and total and permanent disability (TPD). Three Strikes and You're Out! If you've ever watched American baseball, you will have heard the phrase ‘three strikes and you're out of there!', referring to the batter missing three bowls, which signals the end of their turn. Many insurers in the UK operate a similar model for exclusions...

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