Cigna adds self-referral for CBT and musculoskeletal conditions

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Cigna is enhancing its Healthy Mind care pathway to allow self-referral to cognitive behaviour therapy (CBT), osteopaths and chiropractors for group private medical insurance scheme members.

The insurer is also giving customers "more choice" in how they access care for musculoskeletal conditions.

This new addition is designed to give customers more choice on accessing care for musculoskeletal conditions. Cigna's Healthy Body pathway, already provides fast track access to physiotherapy.

With access to General Practitioners (GPs) now an issue for many people, self-referral provides a solution through direct access to care, Cigna said. 

Cigna is also introducing a new online tool to help customers get the most from their medical plan benefits while accessing resources to support their well-being.

The new online tool works alongside Cigna's helpline to help customers make the most of the choices available to them through the Healthy Body and Healthy Mind pathways.
Cigna first introduced condition specific care pathways in 2008 and has been encouraged by the positive results to date.

This includes significant reductions in the number of sessions for both physiotherapy and CBT, and a steady increase in GP referrals to diagnostics.

James Parker, HealthCare benefits managing director said," We know employee health is important to employers and they can support its management in different ways. With our new online tool and enhanced care pathways, UK employers can be confident we will engage their employees with their health."

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