Protection sales drop at Royal London

clock •

Royal London New Business Results for the year to 31 December 2013 show protection sales dropped 15% over last year to £436m for the Scottish Provident and Bright Grey brands.

The mutual said this was partly because 2012 sales were inflated above normal levels in the run up to the introduction of gender neutral pricing.

Phil Loney, Group Chief Executive of Royal London, said: "Royal London's protection sales were subdued compared with the strong 2012 performance. After a slow start to 2013 the protection market became extremely competitive as some providers looked to cut prices aggressively in an attempt to revitalise sales and increase market share.

"We have long held the view that we will not pursue volume business "at any price" because as a mutual this would ultimately destroy value for members."

Royal London added that its Direct to Consumer offering remains on track to launch in 2014 and will focus initially on simple protection products for customers who do not use a financial advisor.

Loney added: ""We maintain that the market will return to focus on quality of cover and service rather than price as economic conditions improve.

"However, in the short-term, the introduction of the Mortgage Market Review in April will cause a number of opportunities and challenges for advisers as they reassess the role of protection products in the overall mix of business."

More on Insurer

Holloway Friendly completes Wiltshire Friendly transfer

Holloway Friendly completes Wiltshire Friendly transfer

No changes to policies

Cameron Roberts
clock 01 October 2026 • 1 min read
Zurich launches LifeVault platform

Zurich launches LifeVault platform

Organising wills and documents

Jaskeet Briah
clock 30 September 2026 • 2 min read
Vitality promotes Kirsty Leece to group chief risk officer

Vitality promotes Kirsty Leece to group chief risk officer

Supporting growth and innovation across all markets

Jaskeet Briah
clock 29 September 2026 • 2 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read