Consumer confidence strengthens post-RDR

clock

The majority of advisers are positive on the impact the retail distribution review (RDR) will have on consumer confidence, while many have said there are signs it has already started to improve.

A survey of 404 advisers carried out by Cofunds found that 57% said the RDR has already improved or will improve consumer confidence in financial services.

A total of 16% said confidence has already started to improve with a further 4% anticipating that there will be an improvement before the end of the year.

The research also revealed that 42% believe that RDR will have no impact on consumer confidence.

When asked about client reactions to the move to fees, 30% of respondents said their clients have reacted positively to the transition, while 57% said clients had responded neutrally.

Cofunds head of marketing Stephen Wynne-Jones said: "Advisers have proved themselves to be incredibly adept at managing to put their clients first, all the while taking everything the regulator throws at them.

"So it's encouraging to see that with this latest piece of regulation their sterling efforts, in very trying times, are already feeding through to improved consumer confidence - a confidence, it's important to remember, that was knocked in the main by providers, not advisers."

More on Adviser / Broking

Stonebridge appoints national compliance manager

Stonebridge appoints national compliance manager

Joanna Purdy takes the role

Jaskeet Briah
clock 04 July 2025 • 1 min read
COVER Excellence Awards 2025: Final day to enter

COVER Excellence Awards 2025: Final day to enter

Deadline for entry, 4 July, 2025

COVER
clock 04 July 2025 • 2 min read
Professional Skills: Five mistakes killing your protection sales

Professional Skills: Five mistakes killing your protection sales

Outcomes not products

Ash Borland
clock 04 July 2025 • 4 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read