Average age for an IP claim just 44, as Aviva pays out £29.5m in 2011

clock

Aviva's income protection cover provided payments totalling more than £29.5m in 2011, helping around 2,600 customers and paying out on over 91% of income protection claims in 2011.

Psychiatric conditions were the most common reason for claim last year, with more than one in four income protection claims (28%) paid for this reason. Just over a fifth (21%) of claims were for orthopaedic conditions, which also account for one of the longest average periods of time in claim, at 10 years.

The third most common condition claimed for is neurological, with 18% of claimants unable to work for this reason.

The data also shows that of the claims relating to psychiatric conditions in 2011, moderate depression was the most common, with nearly a third (28%) of psychiatric claims made for this reason. Anxiety was cited for 15% of psychiatric claims, and stress for 12%.

The average age for the start of a claim through disability is surprisingly low at 44 years, (45 for men and 43 for women); and nearly half (45%) of individual income protection customers currently receiving benefit have been in claim for over 10 years. The longest current claim is for a corporate customer who had to give up work 36 years ago as a fitter due to an orthopaedic condition.

Last month Aviva announced it has significantly changed its Income Protection Solutions offering to make cover more affordable and accessible to a wider range of customers.

Aviva is also working with the industry to agree a consistent approach to reporting income protection claims pay-out rates.

Will Kentish, head of income protection, Aviva, UK Health said: "We want to help customers understand the importance and real benefit of protecting their income by releasing this data.

"The figures show just how young the typical age can be for loss of income due to injury or illness, and just how long this can last.

"As the Government's changes in Employment Support Allowance take effect, we'd encourage people to consider how they can ensure a regular income for as long as they would need, if they were prevented or restricted from working due to illness or injury."

 

More on Income Protection

RedArc completes return-to-work pilot

RedArc completes return-to-work pilot

62% of IP claimants returned to work within three months

Cameron Roberts
clock 08 July 2025 • 2 min read
Simplybiz to distribute Shepherds Friendly IP

Simplybiz to distribute Shepherds Friendly IP

Aiming to grow its intermediary footprint

Cameron Roberts
clock 09 June 2025 • 1 min read
Krysalis joins IPTF

Krysalis joins IPTF

11th new member in 2025

Cameron Roberts
clock 02 June 2025 • 1 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read