FSA to issue PPI response in New Year

clock

The FSA says it will issue a policy statement on responses to its consultation on payment protection insurance (PPI) next year.

It has received a large number of responses to last September's proposals, which include new guidance and rules for the fair handling of PPI complaints.

The proposals stemmed from the FSA's concerns about the fairness with which firms have assessed consumer complaints about past PPI sales, which have significantly increased in recent times.

The FSA added it will consider any further comments received until the end of the year.

Firms remain obliged to treat PPI complaints fairly in the interim (under the existing requirements in the DISP module of the FSA handbook).

 

 

More on Regulation

IPT receipts hit £1.48bn in May 2025

IPT receipts hit £1.48bn in May 2025

Up £50m year-on-year

Jaskeet Briah
clock 20 June 2025 • 2 min read
Sarah Pritchard named FCA's deputy CEO

Sarah Pritchard named FCA's deputy CEO

Promoted to the newly created role

Jenna Brown
clock 11 June 2025 • 1 min read
FCA partners with international regulators on 'rogue' finfluencers

FCA partners with international regulators on 'rogue' finfluencers

Crackdown on illegal financial promotions

Isabel Baxter
clock 06 June 2025 • 3 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read