'Support services' are not bolt-ons but integral to insurance offerings, says Paul Avis, and there are plenty of good reasons for employers and their advisers to promote them wherever possible
Overall increase of 21.1% for critical illness - highest level of growth since 2012
Tenet Group has confirmed it will expand its protection proposition with its advisers now having the option of using LifeQuote's comparison and illustration tools.
Health & Case Management Ltd (HCML) has re-launched its catastrophic injury case management service.
iPipeline has announced the launch of its new indicative underwriting decision tool on Assureweb, which is designed to help advisers meet their Treating Customers Fairly (TCF) duties.
Defaqto's Protection Service Satisfaction survey has found the timeliness of processing new business is the most important aspect of service for advisers recommending individual protection products.
Paul Robertson discusses Ageas's Darren Sprigg's vision of a high tech protection market
Lloyds Banking Group has admitted to failings in its handling of payment protection insurance (PPI) complaints, following an undercover investigation.