Service
Adviser / Broking
Overall increase of 21.1% for critical illness - highest level of growth since 2012
31 May 2018
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Service
Tenet Group has confirmed it will expand its protection proposition with its advisers now having the option of using LifeQuote's comparison and illustration tools.
08 July 2015
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Service
Health & Case Management Ltd (HCML) has re-launched its catastrophic injury case management service.
19 June 2014
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Service
iPipeline has announced the launch of its new indicative underwriting decision tool on Assureweb, which is designed to help advisers meet their Treating Customers Fairly (TCF) duties.
11 April 2014
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Individual Protection
Defaqto's Protection Service Satisfaction survey has found the timeliness of processing new business is the most important aspect of service for advisers recommending individual protection products.
09 April 2014
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Individual Protection
Paul Robertson discusses Ageas's Darren Sprigg's vision of a high tech protection market
24 July 2013
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Service
Lloyds Banking Group has admitted to failings in its handling of payment protection insurance (PPI) complaints, following an undercover investigation.
11 June 2013
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Insurer
LV= paid out 95% of underwritten protection claims in 2012. This includes 99% of life cover claims, 91% of critical illness claims, 88% of income protection claims, and 98% of unemployment claims.
17 April 2013
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Service
An adviser who helped his customer negotiate a difficult settlement on an old protection policy has been specially recognised at Legal & General's 2012 Business Quality Awards.
24 January 2013
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