vulnerable customers

Protection’s part to play

Many firms had taken positive action but ‘areas for improvement remain’

“Look for reasons to insure somebody, rather than reasons not to”

Digital underwriting pathway

“Insurers need to ask themselves, is the money enough?”

No commission to be made for referrals

Services to law and vulnerable people

Rise in training take-up for Just Group

Panel with the IPTF and IRESS

"It is very easy to get bogged down in the regulatory requirements"