“We're all responsible for changing the narrative of the industry”
“I don't want to be the biggest insurance firm; I want to be the best”
"Getting into the insurance industry is very difficult, I had to fight my way to get in"
“Sometimes I can be challenging and quite bold, because I push to do the right thing”
“Offering a fresh perspective is really important and welcomed”
“It all comes back to those real life stories that get shared”
“There is no point putting on a front and being someone else”
‘Great marketing can present insurance as accessible and valuable’
‘It is such a mix; no two calls are ever the same’