Swiss Re

Week commencing 21 April 2025

Group Watch 2025 follow up

Group Watch report

Bernhard Kaufmann takes the role

Digital underwriting pathway

Focus on customer outcomes

Technology empowering change

Nicki Plews takes the role

As insurers grapple with rising claims due to aging populations and the lingering effects of COVID-19; firms must strike a balance between automation and personalized service to deliver a superior claims experience.

Automated underwriting process