In depth

“We're mashing up the different worlds of traditional insurance, gamification and wellbeing”

"Forward-looking companies will find ways to use other sources of data"

"It is all of our responsibilities to be guides, mentors, leaders, teachers"

“Longer term financial support and financial security is vital”

Industry predictions for next year

Covid, Consumer Duty and cost of living

“When I first joined the protection industry, I just felt completely foundation-less”

“We're trying to bring a bit of light-heartedness to protection”

Championing Positive Change

“The inclusion of additional payment conditions has been a major battlefield”