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In depth

CPD: What is a vulnerable customer?

COVER Classroom

CPD: What is a vulnerable customer?

“Those who are truly vulnerable are being lost in the sea of those who are not”

clock 09 June 2026 • 8 min read
AI can enhance protection but will never replace the broker

Technology

AI can enhance protection but will never replace the broker

Balancing efficiency and trust

clock 03 June 2026 • 4 min read
Renaming vulnerability could change everything: Hood

Insurer

Renaming vulnerability could change everything: Hood

“We can turn these solvable problems into opportunities”

clock 26 May 2026 • 4 min read
Professional skills: If protection feels salesy, it's because the adviser is unclear on their role

Adviser / Broking

Professional skills: If protection feels salesy, it's because the adviser is unclear on their role

“The client isn't being sold at. They're being looked after.”

clock 19 May 2026 • 3 min read
Targeted Support is a turning point - but it must include protection

Adviser / Broking

Targeted Support is a turning point - but it must include protection

“This is an important moment for the advice market”

clock 14 May 2026 • 5 min read
AI: I don't think we've even seen the tip of the iceberg

Adviser / Broking

AI: I don't think we've even seen the tip of the iceberg

“The technology is evolving faster than many of us can imagine”

clock 12 May 2026 • 4 min read
Professional Skills: What happens to a mortgage when income stops?

Adviser / Broking

Professional Skills: What happens to a mortgage when income stops?

"Everything you worked on together only holds up if their life holds up too"

clock 17 April 2026 • 3 min read
Using education to raise awareness of protection benefits

Adviser / Broking

Using education to raise awareness of protection benefits

Tackling the health gap

clock 08 April 2026 • 4 min read
Ouroboros: The product innovation problem

Regulation

Ouroboros: The product innovation problem

Industry roundtable report

clock 25 March 2026 • 9 min read
Loaded premiums: The individual fair value question remains

Adviser / Broking

Loaded premiums: The individual fair value question remains

Response to a COVER interview

clock 23 March 2026 • 3 min read
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