Holloway Friendly

Signatories drop to seven due to claims turnaround times

“That's make or break for many customers”

Andy Morris named vice-chair

“That's not the kind of flexibility in this day and age that we should be offering”

Tragheim will move to a portfolio career

Total membership hits 26

Response to adviser feedback

To widen access to income protection

Claim assessment times is new measure for 2024

To help meet Consumer Duty requirements