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  • Home
  • Consumer Duty

Consumer Duty

CII publishes vulnerability data guidance

Regulation

CII publishes vulnerability data guidance

Consumer Duty and GDPR

clock 18 June 2026 • 2 min read
Paradigm calls for mortgage advice regulation

Adviser / Broking

Paradigm calls for mortgage advice regulation

First-time buyer focus

clock 01 June 2026 • 2 min read
Mortgage firms reporting lower proportion of vulnerable customers

Adviser / Broking

Mortgage firms reporting lower proportion of vulnerable customers

Data from the MorganAsh Resilience System (MARS)

clock 27 May 2026 • 2 min read
Firms urged to build 'fit-for-purpose' processes amid FCA bereavement review

Regulation

Firms urged to build 'fit-for-purpose' processes amid FCA bereavement review

Financial advice firms ‘lack a clear service strategy for bereaved clients'

clock 19 May 2026 • 5 min read
Less than half of bereaved customers receive support they need: FCA

Adviser / Broking

Less than half of bereaved customers receive support they need: FCA

Review to focus on platforms, advisers and wealth managers

clock 13 May 2026 • 2 min read
FCA logs 210 Consumer Duty whistleblower complaints in Q1

Regulation

FCA logs 210 Consumer Duty whistleblower complaints in Q1

265 cases closed between January and March

clock 11 May 2026 • 2 min read
Women in Protection Conference 2026: Afternoon roundup

Adviser / Broking

Women in Protection Conference 2026: Afternoon roundup

“People buy from people"

clock 01 May 2026 • 3 min read
AI-driven customer vulnerability fraud on the rise: MorganAsh

Technology

AI-driven customer vulnerability fraud on the rise: MorganAsh

New risk to financial services

clock 30 April 2026 • 2 min read
CII releases vulnerable client management report

Individual Protection

CII releases vulnerable client management report

Supporting firms expand potential client base

clock 07 April 2026 • 2 min read
Data protection is no barrier to collect and share vulnerability data: FCA

Regulation

Data protection is no barrier to collect and share vulnerability data: FCA

Manufacturers and distributors expected to work collaboratively

clock 30 March 2026 • 2 min read
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