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claims

Customers would pay for enhanced terminal illness definition: Guardian

Whole of Life

Customers would pay for enhanced terminal illness definition: Guardian

74% of advisers agree

clock 27 August 2024 • 2 min read
Empathy alone is not enough

Individual Protection

Empathy alone is not enough

How to talk to with a bereaved customer

clock 09 August 2024 • 4 min read
Nearly half of young people on Aviva pathway assessed for ADHD

Group Protection

Nearly half of young people on Aviva pathway assessed for ADHD

More than half assessed for autism spectrum disorder

clock 08 August 2024 • 1 min read
Time to focus on misrepresentation

Insurer

Time to focus on misrepresentation

A challenge for denied claims

clock 05 August 2024 • 4 min read
Claims journeys require more empathy

Whole of Life

Claims journeys require more empathy

“I'm sorry for your loss”

clock 24 July 2024 • 5 min read
Skin cancer makes up 26% of claims for women under 29: Vitality

Individual Protection

Skin cancer makes up 26% of claims for women under 29: Vitality

Breast cancer represented half of claims across all ages

clock 10 July 2024 • 1 min read
COVER Claims & Underwriting Forum 2024: Photo gallery

Insurer

COVER Claims & Underwriting Forum 2024: Photo gallery

Event on 27 June

clock 03 July 2024 • 1 min read
COVER Claims & Underwriting Forum 2024: Round up

Individual Protection

COVER Claims & Underwriting Forum 2024: Round up

Focus on customer outcomes

clock 27 June 2024 • 3 min read
Guardian paid out £15m in 2023

Critical Illness

Guardian paid out £15m in 2023

Provider’s first claims statistics

clock 26 June 2024 • 2 min read
LV= publishes adviser guide on declined claims

Adviser / Broking

LV= publishes adviser guide on declined claims

Tackling misrepresentation

clock 18 June 2024 • 3 min read
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