Updated: MetLife UK pays out £34m in 2025

31,000 claims paid

Cameron Roberts
clock • 2 min read

Insurer, MetLife UK, has released its individual claims statistics, detailing that the provider paid out £34 million in accident and sickness claims in 2025.

The provider paid 31,553 claims across its accident and illness policies, up 16% from 2024 numbers, which sat at 27,000 claims. The amount paid out by the provider also increased year-on-year, up to £34m in 2025 compared to £27m the previous year. MetLife said it paid 94% of accident and health claims, with 90% of accepted claims being paid in less than five days. Adrian Matthews, deputy CEO, MetLife UK, said: "Our role is to reduce financial pressure, so they can focus on recovery. That's why we work hard to ensure claims are handled with care and paid as quickly as possible. "...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

Solo homeowners have growing protection gap: Zurich

Solo homeowners have growing protection gap: Zurich

Affordability cited as biggest barrier

Jaskeet Briah
clock 16 February 2026 • 2 min read
The COVER Review: NHS waiting list, provider news and AI

The COVER Review: NHS waiting list, provider news and AI

Week commencing 9 February 2025

COVER
clock 13 February 2026 • 1 min read
Quilter Foundation pledges £3m for UK financial education

Quilter Foundation pledges £3m for UK financial education

Structured lessons and volunteer training

Jaskeet Briah
clock 13 February 2026 • 2 min read