Outstanding examples of customer service shown by providers within protection and health insurance
The virtual online ceremony for the this year's COVER Customer Care Awards takes place at 2pm tomorrow and, if you haven't already, you can register your free place to watch it here.
Due to social distancing restrictions, we are unable to meet in person to celebrate these crucial awards this year, however, we think you will agree, this is next best thing!
Hosted by COVER editor Adam Saville and featuring an address from four of this year's judges - the full panel you can meet here - there will be competitions for Best Dressed and Best Team photos on social media.
The COVER Customer Care Awards are the protection and health insurance industry's opportunity to celebrate the most outstanding examples of customer service shown by providers and third parties, and you see the full 2020 shortlist here.
Service aimed at giving faster access to insurer’s network of specialists
Business is main source of income for 67% of SME owners
Insurers have ability to use AI, but often choose not to
L&G veteran Richard Kateley says more can be done to increase engagement with products
'We get to speak about protection, which is something I am really passionate about'