Bupa 'very pleased' with adviser individual PMI pilot phase

clock

Bupa is "very pleased" with how its intermediary-sold individual PMI pilot phase is going after pulling its previous proposition last summer.

Ceri Henfrey, director of consumer business at Bupa Health Funding, said while the testing was still in its infancy the pilot phase was going very well.

She said: "We remain focused on working with our partners to test our new model to ensure it addresses consumers' needs for affordable private healthcare, while also meeting the needs of intermediaries. We hope to be able to share further details about our plans in the future."

Independent individual health insurance specialist firm, The Health Insurance Specialists, has been selected by Bupa to pilot the new individual products.

Robin Dowling, owner of the firm, said: "It is going well. The products have little alterations when compared to the previous offering with slightly different prices. It is too early to tell how long it may be before it gets rolled out, if it does.

"It was disappointing when Bupa pulled its products because we really liked them so I am glad to see it coming back to the market."

Bupa hinted at a return to market in November last year at the Association of Medical Insurance Intermediaries autumn conference.

It then announced in January this year that it would be working with advisers to create a sustainable commercial model for the consumer intermediary health insurance market.

The provider pulled its intermediary-sold individual PMI offering and decided to go direct to consumer last July.

Author spotlight

Nicola Culley

More on PMI

PMI admissions hit 500,000 in first nine months of 2025
PMI

PMI admissions hit 500,000 in first nine months of 2025

Private admissions expected to hit 1m per year

Jaskeet Briah
clock 08 April 2026 • 1 min read
Cancer, mental health and MSK top RedArc referrals
PMI

Cancer, mental health and MSK top RedArc referrals

Represent 51% of the conditions over the past five years

Jaskeet Briah
clock 10 March 2026 • 2 min read
Young adults 'most open' to exploring private healthcare
PMI

Young adults 'most open' to exploring private healthcare

Younger adults 'redefining' what they expect from healthcare

Jaskeet Briah
clock 06 March 2026 • 2 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read