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      Claims and Underwriting Innovation Forum 2021

      COVER Claims and Underwriting Innovation Forum will investigate the most innovative claims and underwriting practices driving the protection and health insurance market forward. It bears repeating; at the heart of every policy is a human being. As technologies advance and digital capabilities expand, it is crucial that the needs of the customer do not get lost along the way. A personal touch must remain at the centre of every interaction an individual has with an insurance company, either directly or through an intermediary. Hence, this journey is about evolution not revolution.28th April, Digital Conference

      • Date: 28 Apr 2021
      • Virtual Conference, Digital Conference
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      Access to Insurance Webinar: Write it, refer it… don’t ignore it

      Access to insurance has been one of the protection industry’s primary focus points since BIBA introduced the agreement to help make protection insurance more widely available in January last year. While much good work has been done to further the cause, there is still a long way to go before signposting can be considered as a common practise. This webinar, in partnership with Royal London and featuring a cross-section of expert speakers, will examine some of the key elements of protection insurance signposting, including the role of communication between insurers and intermediaries, how industry participants can access the right information to signpost effectively, and the growing recognition of mental health challenges for access to insurance.

      • Date: 05 May 2021
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      Health Insurance Live 2021

      The COVER Health Insurance Live event will examine how the health insurance industry is mobilising for change both during the pandemic and beyond: How have health insurers responded the many challenges brought about by the Covid-19 crisis and what’s next for the market? What opportunities are out there for healthcare intermediaries and how can they make the most out of rising private medical insurance (PMI) demand? As part of this fully interactive digital conference experience, we will also be introducing the Recognising Healthcare Innovation Awards, a new set of awards to commemorate the leading players of the health insurance sector.

      • Date: 30 Jun 2021
      • Digital Conference, Digital Conference
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      COVER Recognising Healthcare Innovation Awards 2021

      COVER is pleased to announce the launch of its first ever healthcare awards. The Recognising Healthcare Innovation Awards celebrate the best the health insurance industry has to offer across personal achievements, new propositions and campaigns, and innovative approaches to healthcare during the ongoing pandemic. Presented in conjunction with the inaugural COVER Health Insurance Live event, the six award categories are now open for submissions and will be reviewed by a panel of industry expert judges, with the winners announced during an online ceremony at the end of the conference.

      • Date: 30 Jun 2021
      • Digital Awards, Digital Awards
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  • Individual Protection

COVER Excellence Awards Winners Special - eBook is live!

Leading by example

COVER Excellence Awards Winners Special - eBook is live!
  • Adam Saville
  • Adam Saville
  • @AdSaville_COVER
  • 16 December 2020
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All the winners showcased, industry leaders interviewed and video reactions all in one place

Unable to meet in person, we still pulled out all the stops to celebrate the leading providers and intermediaries in the protection and health insurance industry at the COVER Excellence Awards this year.

We had more than 220 entries , across 27 categories - including three new awards for 2020 - and the standard was exceptional.

Beamed to your desktops as a video ceremony at the end of our digital summit in November, we have reviewed all the winners and Highly Commended entries in this online special, plus spotlighted a selection of the key winners with interviews and articles exploring the reasons why they won.

ENTER THE EBOOK

We caught up with The Exeter's Steve Bryan and Aegon's Stephen Crosbie, who took prizes for Best Income Protection and Best Business Protection respectively.

Guardian CEO Katya Maclean talks us through the thinking behind its award-winning critical illness proposition, and I had an in-depth conversation about the client case study that saw Drewberry's Samantha Haffenden-Angear win the Proud to Protect Award in association with Aviva.

There's a chance to meet the judges and across the eBook you will find video interviews that get the (remote) reaction from key people shortly after receiving their award. We hope you enjoy it and find it insightful. Hopefully next year we can celebrate in person…

ENTER THE EBOOK

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  • Cover Excellence Awards
  • Winners Special
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  • 2020
  • Proud to Protect
  • Best Business Protection
  • Best Individual Critical Illness
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Jeff Woods appointed as L&G head of intermediary development
Jeff Woods appointed as L&G head of intermediary development
Canada Life names Lindsey Rix UK chief executive
Canada Life names Lindsey Rix UK chief executive
Swiss Re: Group risk grows 3.6% during pandemic year
Swiss Re: Group risk grows 3.6% during pandemic year
Amanda Kerr: Focus on the here and now to protect clients' future health
Amanda Kerr: Focus on the here and now to protect clients' future health
L&G pays 96% of personal protection claims in 2020
L&G pays 96% of personal protection claims in 2020
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