Artificial intelligence at work
Five generations under one roof
On average 4.1 days off sick a year
'Life catches up with us in the end'
'The risks for going off work sick are far higher than dying or becoming critically ill'
‘Prevention needs collaboration’
Rate of applications 'not taken up' remained static, despite process improvements
Creating a ‘more engaging proposition for customers’
‘We must aim high’
And what you can do to help
'Be transparent, appropriate and timely'
'Personalisation without sacrificing privacy'
'Protection is sold, not bought'
Protection Review and Alea Risk survey analysis
'Openly acknowledging real life'
Gaining a 'competitive advantage'
'Too many disabled customers are unable to find cover'
'Subtle changes can have big impact'
'Wherever I lay my hat is my home...'
'Hollywood of Insurance'
Digital customer engagement
One million people are unable to work due to a serious illness or injury
How to add 20% market growth