‘It would feel wrong to not be there when a customer needs help’
COVER editor Adam Saville takes an in-depth look at the recent access to insurance signposting agreement. How is it being done and where is it needed most?
COVER Podcast #7
'Time to take responsibility'
'I haven't felt frustrated'
Annual results to 31 August 2019
‘BIBA’s signposting service is timely indeed’
'Our past has been rife with some very poor intermediary practice'
Establishing best practice for intermediaries
30th anniversary of regulation
Two million UK people estimated to have dementia by 2051
‘A Vision for FeelGood Claims’
‘Turn this challenge into an opportunity’
From 21st Birthday Ball last Thursday
Half year report findings released
Tamsin Parker, Emma Walker, Paula Bertram-Lax, Chris Neilson, Sean Marsh and Hugh Watchorn form seven-strong top team led by Tom Baigrie
The recent DWP update on Universal Credit presents the protection industry with a 'wonderful opportunity'
Providers supplying mortgage protection solutions alongside State benefits should 'keep it simple'
Income from insurance covering mortgage payments disregarded when entitlement to benefits assessed
Telesales and misuse of bought data is damaging life insurance within the eyes of consumers. The industry must act before the FCA steps in...
Fifteenth annual awards celebrates adviser firm's 20th anniversary and its best ever financial results
Twenty years of the firm, treating customers fairly and satisfying his thirst for adrenaline