Tom Baigrie: FCA must not repeat past mistakes with the Consumer Duty

What the protection market does is a good thing. It's good for those who don't claim, for they have peace of mind in case they suddenly have to. In providing a financial safety net to those who do claim, during surely the very worst time in their lives, it does huge personal good. And as that financial support can mitigate one of the biggest disruptors of families - poverty - we do good for society as a whole. For the family is often seen as the building block of society, and for my money that applies whether we are protecting a family of one person or many. That's a lot of good! W...