financial resilience

National Friendly findings

10 hours per week spent on bureaucratic tasks

Gallagher research findings

Insurers "need more skin in the game" to expand claims teams

"There isn’t enough training in all corners of the market"

Supporting employee health and financial wellbeing

Protection advice for members

“We can no longer walk away from this conversation”

Most of the demand to come from mid-career workers

40% had no form of protection in place