claims
Automated health claims platform rebrands as Sprout.ai
'Contextual AI'
LV= handles just under 500 coronavirus claims
More than 270 death claims
Holloway Friendly partners with HCB to speed up claims
Mutual now offering members a clinical review at the beginning of their claim journey
Cirencester Friendly to pilot HCB claims tele-triage service
To help customers during COVID-19
Average IP claimant 'just 34' - The Exeter
During 2019
LV= reveals 29% of IP claims for mental health
During 2019
Cirencester Friendly pays 95.7% of 2019 claims
Membership increased to over 42,000
Protection industry pays 98.3% of 2019 claims
The highest percentage on record
LV= pays out £2.5m for coronavirus
Nearly 300 claims
L&G paid £731m to individual protection claimants in 2019
97% of life claims
LV= pays 94% of individual protection claims in 2019
Totalling £100m
OneFamily to assess claims using alternative evidence
Due to COVID-19
Aegon paid 96% of life claims in 2019
£148.1m in total
Zurich pays 97% of all protection claims
During 2019
Aviva to 'explore alternative routes' to pay claims without GPRs
Looking at solutions with ABI
COVER postpones Claims & Underwriting Forum
Until Friday 4 September
Insurers should 'prepare for claims surge'
Due to coronavirus
Coronavirus: 'Alternative evidence' being considered for IP claims
UK cases reach 90
HSBC Life pays 100% life cover claims in 2019
Equalling £36m
Cirencester Friendly pays 95.7% of claims in 2019
Up on last year’s figure
Holloway Friendly issues 'transparent' claims report
Mental health claims up 71%
