claims
YouGov: Majority thinks insurers wriggle out of claims
Brits have ‘negative view’
Craig Paterson: Why some claims get rejected
And what you can do to help
Discount rate for personal injury claims reduced
Previously 0.75%
Consumer trust around the claim is improving - CII
‘Moment of truth’
Zurich pays 96% of protection claims in 2018
Over £233.4m
Alan Lakey: Gender differences
Offering the right cover
Claims: The good, the bad… and the ugly?
Protection Guru analysis
LifeSearch and MorganAsh rally to 'turn claim process on its head'
‘A Vision for FeelGood Claims’
Claims: It is the people, not the numbers that matter
Industry Voice
Aegon pays a total of £128.6m protection claims in 2018
To 1,552 families and businesses
LV= pays out 94% of 2018 claims
Record figures
COVER claims webinar on Monday 13 May
In association with Scottish Widows
Scottish Widows pays 98.4% protection claims in 2018
Pay-outs totalling £208m
The Exeter pays 93% of income protection claims in 2018
Over £7m paid out
Old Mutual pays 99.78% of life claims (and 96.2% for CI)
Nearly £150m paid since 2016
COVER Customer Care Awards: Shortlists announced!
Truly making a difference
COVER Feature: A bold claim
Publishing paid claims stats, customer care and using personal stories
AIG Life pays 99% life claims
And 94% for critical illness
PG Mutual sales rise by 34%
Membership up 12%
Macmillan Cancer Support: How insurers can help
Claims, signposting and duty of care
