claims

Cirencester Friendly pays out £10.7m in 2025

Income Protection

Cirencester Friendly pays out £10.7m in 2025

94% of claims paid

clock 21 April 2026 • 2 min read
Exclusive: Defaqto releases service ratings for protection providers

Insurer

Exclusive: Defaqto releases service ratings for protection providers

10 gold rated insurers

clock 02 April 2026 • 2 min read
45% of advisers under 30 worried about AI use in claims

Adviser / Broking

45% of advisers under 30 worried about AI use in claims

More concerned about AI in claims than underwriting

clock 27 March 2026 • 2 min read
LV= pays out £151m in 2025

Insurer

LV= pays out £151m in 2025

2025 financial results

clock 27 March 2026 • 2 min read
COVER Customer Care Conference 2026: Registration open

Adviser / Broking

COVER Customer Care Conference 2026: Registration open

1 July 2026 - Marriott Grosvenor Square, London

clock 26 March 2026 • 1 min read
Aviva pays out £1.99bn in claims across 2025

Insurer

Aviva pays out £1.99bn in claims across 2025

96.9% of individual claims accepted

clock 25 March 2026 • 3 min read
Cover accessibility and service levels remain stagnant: COVER Summit North 2026

Adviser / Broking

Cover accessibility and service levels remain stagnant: COVER Summit North 2026

Insurers "need more skin in the game" to expand claims teams

clock 20 March 2026 • 4 min read
Cancer claims up 36% among under-40s: Unum UK

Income Protection

Cancer claims up 36% among under-40s: Unum UK

Diagnoses rising earlier in working life

clock 16 March 2026 • 1 min read
The COVER Review: Spring Statement 2026, provider claims and a new market study

Regulation

The COVER Review: Spring Statement 2026, provider claims and a new market study

Week commencing 2 March 2026

clock 06 March 2026 • 1 min read
Royal London protection new business sales rise 17% in 2025

Insurer

Royal London protection new business sales rise 17% in 2025

£771m paid in protection claims

clock 06 March 2026 • 2 min read