PMI claims up 6% as mental health treatments increase

Drop in claims cost for cancer treatments

Jaskeet Briah
clock • 3 min read

Consultancy, Broadstone, has found that the proportion of members insured on private medical insurance (PMI) that have made a claim has increased to 27% in 2024 from 21% in 2021.

Broadstone analysed data from its client portfolio, detailing that the 6% increase follows the impact of increased strain on the NHS following the pandemic and reduced access to primary care, which have been "pushing" patients towards the private sector for treatment. According to the data, there was a 5% increase in the proportion spent on mental health claims through PMI products. This increased to 13% in 2025 from 8% in 2022 on a year-to-date (YTD) basis. On the rise in mental health support, Sharon Harwood-Davis, head of corporate healthcare pricing, Broadstone, said this reflects...

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