"Customers can still be unsure of what support is available and relevant to them"
“My mission is to continue to champion the cause of claimants and vulnerable customers”
“When people need help, their specific situation needs to be assessed”
Signposted to RedArc for support
Support available after six months of membership
“There is a massive ripple effect when someone dies”
Cancer was the main reason for staff claiming across all group risk benefits
‘The industry can play a crucial part in providing that support’
“It’s important to know what good support looks like”