Financial Services Consumer Panel reappoints Lewis as chair

clock • 1 min read

Sue Lewis has been re-appointed for a further two and a half years as chair of the Financial Services Consumer Panel

Lewis was initially appointed to the FSCP in 2013 after roles including the Consumer Advocate Member on the Chartered Insurance Institute's Professional Standards Board, trustee of the Personal Finance Education Group and a trustee of debt advice charity Stepchange. 

John Griffith-Jones, chairman of the Financial Conduct Authority (FCA) said: "I am pleased to be able to re-appoint Sue as Consumer Panel Chair. Her passion for consumer issues and hard work over the past three years meant she was the natural choice to continue in the role".

The Financial Services Consumer Panel, an independent statutory body set up by the FCA in accordance with the Financial Services Act 2012, represents the interests of consumers when deciding on regulation policies for the financial service industry.

Panel members, recruited through a process of open competition, come from a variety of backgrounds and demonstrate a broad range of relevant knowledge and experience.

Lewis said: "The need for a strong, independent, consumer voice has never been greater. I am pleased to have the opportunity to carry on leading the Panel's work. Andrew Bailey faces a tough task maintaining the FCA's consumer focus in light of the turmoil caused by the outcome of the EU referendum. Those who appear to have forgotten the financial crisis will put him under a lot of pressure to make regulation more ‘industry friendly'."

"We will do all we can to support Andrew and his colleagues to make financial services markets work well for individual and small business consumers."

More on Regulation

CII calls for new approach to vulnerability data sharing

CII calls for new approach to vulnerability data sharing

Many firms displaying “excessive caution”

Jaskeet Briah
clock 25 June 2025 • 2 min read
IPT receipts hit £1.48bn in May 2025

IPT receipts hit £1.48bn in May 2025

Up £50m year-on-year

Jaskeet Briah
clock 20 June 2025 • 2 min read
Sarah Pritchard named FCA's deputy CEO

Sarah Pritchard named FCA's deputy CEO

Promoted to the newly created role

Jenna Brown
clock 11 June 2025 • 1 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read