Alan Knowles & Roy Mcloughlin discuss COVID-19 challenges

Video Call #1

Adam Saville
clock • 1 min read

Navigating the challenges that protection advisers are facing during the coronavirus pandemic

The COVID-19 crisis has brought with it a raft of underwriting changes to protection policies and, as a result, a number of challenges for advisers.

In our first COVID-19 Zoom interview COVER editor Adam Saville quizzes Alan Knowles, chair of the Protection Distributors Group (PDG) and Cura MD, and Roy Mcloughlin, co-chair of the Income Protection Task Force (IPTF) and Cavendish Ware associate director. They discuss:

  1. Recent underwriting changes in light of coronavirus and the emergence of remote medical screenings.
  2. The challenges faced by advisers, how to place cover at this time and avoid cancellations.
  3. The importance of collaboration as an industry and why communication is key.
  4. Building a community during COVID-19 and looking forward to #NoVAD (No Virus Anymore Day).

Watch the interview in full below.

More on Individual Protection

Over one third of Gen Z don't see protection need for under-35s

Over one third of Gen Z don't see protection need for under-35s

Vitality research findings

Jaskeet Briah
clock 27 May 2026 • 2 min read
MetLife UK launches virtual physio

MetLife UK launches virtual physio

Available to individual protection customers

Cameron Roberts
clock 26 May 2026 • 1 min read
The COVER Review: Protection sales, fit notes and long-term care

The COVER Review: Protection sales, fit notes and long-term care

Week commencing 18 May 2026

COVER
clock 22 May 2026 • 1 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read