consumer

The ABI has produced a consumer guide to inform and reassure consumers about how insurers use data.

Over a quarter of consumers say they are open to the idea of having a single insurance policy to cover all their requirements, a report from Majesco has found.

The Financial Conduct Authority (FCA) has called on firms, consumer groups and stakeholders to give consumers information in smarter and more effective ways.

Munich Re's Adrian Stevenson says the life insurance industry has three key issues to tackle if it is to truly grow the protection market.

The Advertising Standards Agency (ASA) has dismissed complaints made about online life insurer Beagle Street's monster advert that was broadcast last year.

Aviva is to stop offering direct investment and protection advice for its customers from 31 May.

Insurers need to keep clearer records to aid in potential claims disputes following the introduction of the Consumer Insurance Act, according to industry observers.

Exeter Family Friendly has tweaked its PMI products in light of adviser demand.

The All Party Parliamentary Group on Insurance and Financial Services (APPG) has given strong backing to the proposals to reform consumer insurance contract law.