The Exeter appoints TCP LifeSystems to replace IT platform

clock • 1 min read

TCP LifeSystems has been contracted by The Exeter to re-develop their IT platform.

TCP has announced the deal as work begins on the project, phase one of which will deliver later this year.

The project will include provision for new customer and adviser portals aimed at providing a best in class adviser and customer journey.

Ashley Hale, business development director at TCP said: "The Exeter's drive to enhance their customer and adviser experience by offering extensive self-serve capability and innovative new propositions is a tremendously exciting opportunity for us to demonstrate the true depth and breadth of the capability of our SS/G platform."

Andy Chapman CEO at The Exeter said: "The excellent service we already provide members and advisers will only be enhanced by this development.

"Our new IT platform and web services will give us the flexibility and responsiveness we need to deliver true market innovation."

"TCP have an excellent reputation as a technology provider that really understands the protection and healthcare insurance market.

"We have great confidence in their systems and their people - we know they will deliver."

More on Income Protection

Advisers expected to discuss accident cover: National Friendly

Advisers expected to discuss accident cover: National Friendly

Bruised Britain report

Cameron Roberts
clock 20 October 2025 • 2 min read
Profile of an IP customer: 2024 market trends

Profile of an IP customer: 2024 market trends

Strength to strength

Vicky Churcher and Warren O’Connell
clock 30 September 2025 • 3 min read
Long-term health conditions impacting ability to work: Aviva

Long-term health conditions impacting ability to work: Aviva

Supporting IPAW

Cameron Roberts
clock 26 September 2025 • 1 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read