Aegon launches digital document service to speed up protection applications

clock • 1 min read

Aegon UK has launched a new digital document service to speed up protection applications for advisers and their clients.

Illustrations and acceptance terms will now be sent electronically, reducing the processing time overall.

The service available through the existing online services is easy to use, secure and above all quicker.

Dougy Grant, protection director at Aegon UK, said: "We're delighted to speed up the overall application process, but the time savings our new digital document service provide is just the start of the journey.

"Protection is like any other purchase in that customers want a quick and slick service. When it comes to getting clients on risk, there's an acknowledgement that as an industry we need to make the process quicker.

"Too often clients and their advisers are rightly left frustrated by delays. Technology has a huge part to play in correcting that and delivering decisions much more quickly.

"While this is only the first stage of our investment into digital transformation, it's a really important step. We're committed to investing in a simpler, faster more engaging experience to get more families and businesses protected quicker."

More on Individual Protection

NHS waiting list hits 7.42m in March 2025

NHS waiting list hits 7.42m in March 2025

First increase since August 2024

Jaskeet Briah
clock 15 May 2025 • 3 min read
The COVER Review: Claims statistics, cancer screening and delays in a life cover pay out

The COVER Review: Claims statistics, cancer screening and delays in a life cover pay out

Week commencing 05 May 2025

COVER
clock 09 May 2025 • 1 min read
Everyday accidents causing a mental health toll: National Friendly

Everyday accidents causing a mental health toll: National Friendly

Frequency of accidents was higher among under-35s

Jaskeet Briah
clock 08 May 2025 • 2 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read