Individual Protection

Total of 1,632 claims paid across numerous products

Financial concerns next biggest stress points for most families

Deal will continue for a further five years

One in 10 cannot keep track of regular bills and payments

Financial resilience still yet to return to pre-pandemic levels for many

Online survey finds

ONS data

'Insurers had to seek new ways to gather medical evidence'

'We’re only just starting to access the greater potential of technology'

'Carers often tell us that they can’t share how they are feeling with their family and friends'