Rose St Louis: The evolution of protection

'We’re only just starting to access the greater potential of technology'

John Brazier
clock • 5 min read

COVER talks to protection director at Lloyds Banking Group, Rose St Louis, about the evolution of the protection space and how technology can play a vital role in moving the industry forwards post-pandemic.

In March this year, Rose St Louis joined Lloyds Banking Group as its new protection director for the group and Scottish Widows. With over 20 years' experience, previously she was insurance director for KPMG and before that worked at Zurich where she started in 2015. St Louis started her career as a financial adviser before working with - and for - distributors, insurers and technology providers. She was also heavily involved with the launch of the Women in Protection Network. COVER spoke to St Louis about the way in which the protection space has evolved and continues to do so, whe...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

Mental Health Awareness Week is not just for clients

Mental Health Awareness Week is not just for clients

Mental health resources and opinion

Cameron Roberts
clock 15 May 2026 • 4 min read
Third of LV= customers accessing mental health support aged 26-35

Third of LV= customers accessing mental health support aged 26-35

Anxiety primary reason for access

Jaskeet Briah
clock 14 May 2026 • 1 min read
£1m paid out to Waddle Insurance customers

£1m paid out to Waddle Insurance customers

Average claim took 90 days to complete

Jaskeet Briah
clock 07 May 2026 • 2 min read