How Covid-19 has impacted a high-risk life insurance broker

'Insurers had to seek new ways to gather medical evidence'

clock • 5 min read

Covid-19 has caused significant disruption across the protection space, especially for those that high-risk individuals looking for life cover and the brokers that specialise in this area, writes The Insurance Surgery's Alex Monteith.

The Covid-19 pandemic has been hard on everyone. From health issues to economic problems, everyone has been affected somehow. At The Insurance Surgery, we have been impacted most through underwriting restrictions imposed by insurance providers; as we specialise in finding cover for high-risk clients this left us unable to help many of our at-risk customers, leaving them unprotected. "The clients considered to be very high risk have been denied insurance when in normal times, they would have been insurable," says Tom Heyes, protection advisor at The Insurance Surgery Shortly after the ...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

Mental Health Awareness Week is not just for clients

Mental Health Awareness Week is not just for clients

Mental health resources and opinion

Cameron Roberts
clock 15 May 2026 • 4 min read
Third of LV= customers accessing mental health support aged 26-35

Third of LV= customers accessing mental health support aged 26-35

Anxiety primary reason for access

Jaskeet Briah
clock 14 May 2026 • 1 min read
£1m paid out to Waddle Insurance customers

£1m paid out to Waddle Insurance customers

Average claim took 90 days to complete

Jaskeet Briah
clock 07 May 2026 • 2 min read