How Covid-19 has impacted a high-risk life insurance broker

'Insurers had to seek new ways to gather medical evidence'

clock • 5 min read

Covid-19 has caused significant disruption across the protection space, especially for those that high-risk individuals looking for life cover and the brokers that specialise in this area, writes The Insurance Surgery's Alex Monteith.

The Covid-19 pandemic has been hard on everyone. From health issues to economic problems, everyone has been affected somehow. At The Insurance Surgery, we have been impacted most through underwriting restrictions imposed by insurance providers; as we specialise in finding cover for high-risk clients this left us unable to help many of our at-risk customers, leaving them unprotected. "The clients considered to be very high risk have been denied insurance when in normal times, they would have been insurable," says Tom Heyes, protection advisor at The Insurance Surgery Shortly after the ...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

Aviva updates online trust process

Aviva updates online trust process

Digitised trust for individual protection

Cameron Roberts
clock 28 November 2025 • 1 min read
Fairer Finance adds former FCA chair to consumer board

Fairer Finance adds former FCA chair to consumer board

Charles Randell CBE joins

Jaskeet Briah
clock 28 November 2025 • 1 min read
A history of protection products

A history of protection products

The good, the bad (and the ugly)

Tom Baigrie and Ryan Griffin
clock 27 November 2025 • 6 min read