Feature

“The best way of promoting income protection is to improve the customer journey”

How to ensure a strong partnership between insurer and intermediary

“There is no point putting on a front and being someone else”

'End stage ARLD has probably developed over a long period, so there may be a GP record of ongoing alcohol misuse'

'A continuation of strategy'

Peter Dunn has worked with the dental profession as an IFA for more than 30 years, where he's seen the dental market change in its engagement with intermediaries. He reflects on his journey and the importance of relationships, as he chose working with...

‘I felt like I didn't want to burden everyone else with what I was going through’

A photo gallery from the COVER Protection & Health Summit 2021, held at The Brewery, London, on 2 November.

‘Great marketing can present insurance as accessible and valuable’

'It is only through meaningful and actionable insight that real change can be achieved.'