customer support

COVER Customer Care Conference 2026: In pictures

Individual Protection

COVER Customer Care Conference 2026: In pictures

Event on 1 July

clock 02 July 2026 • 1 min read
CII publishes vulnerability data guidance

Regulation

CII publishes vulnerability data guidance

Consumer Duty and GDPR

clock 18 June 2026 • 2 min read
Less than half of bereaved customers receive support they need: FCA

Adviser / Broking

Less than half of bereaved customers receive support they need: FCA

Review to focus on platforms, advisers and wealth managers

clock 13 May 2026 • 2 min read
LV= joins Experian's Support Hub

Insurer

LV= joins Experian's Support Hub

Sharing vulnerability needs

clock 07 April 2026 • 1 min read
MorganAsh launches vulnerable customer calculator

Individual Protection

MorganAsh launches vulnerable customer calculator

Covers 20 of the most common vulnerabilities

clock 26 March 2026 • 2 min read
Royal London launches BSL support

Insurer

Royal London launches BSL support

Adoption of the Convo app

clock 23 March 2026 • 1 min read
Insurtech Spotlight: Qover

Technology

Insurtech Spotlight: Qover

“Embedded insurance can unlock a host of benefits for companies in any sector”

clock 22 September 2023 • 2 min read