Insurance brokers report business falls and disappointment

clock

Insurance brokers have reported business volumes falls and disappointing expectations of continued growth in the industry,according to the PwC / CBI quarterly Financial Services Survey on Insurance.

Life insurers however have reported strong growth in business volumes and incomes values that have lifted profitability.

Jonathan Howe, UK insurance leader at PwC, said: "Life insurers report a huge upswing in sentiment. Buoyed by strong performance in the run up to retail distribution review (RDR) implementation, overall survey results represents the sector's most confident response in more than three years.

"Life insurers' mood has apparently been boosted by a strong quarter for business, not to mention a marked and very welcome reported increase in profitability. The sense of optimism may also reflect more intangible factors, such as relief at the delay of Solvency II."

Insurers did not expect a pick-up in merger and acquisition deals this year despite it being the subject of considerable debate in the industry.

 

Author spotlight

Nicola Culley

More on Insurer

Zurich pays out £392m across individual protection claims in 2025

Zurich pays out £392m across individual protection claims in 2025

97.4% of claims paid

Jaskeet Briah
clock 05 June 2026 • 2 min read
Aviva expands ChatGPT app to life insurance quotes

Aviva expands ChatGPT app to life insurance quotes

Application completed on Aviva’s website

Jaskeet Briah
clock 02 June 2026 • 1 min read
Scottish Widows pays out £219m in 2025

Scottish Widows pays out £219m in 2025

Nearly 11,000 claimants

Cameron Roberts
clock 26 May 2026 • 2 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read