A survey carried out by portal service provider, The Exchange, has found that 81% of IFAs are proces...
A survey carried out by portal service provider, The Exchange, has found that 81% of IFAs are processing new business electronically. However, the research also revealed that 92% of those surveyed still collect data on paper before later transferring it onto a computer. The Exchange believes that adviser reluctance to fully convert to electronic business is due to an unwillingness to use technology when visiting clients at home and concerns about not having a paper record of their clients' data. David Child, managing director at The Exchange, said: "This research is encouraging but shows that advisers are not yet fully comfortable with using a full electronic sales process."
