Marks & Spencer Money has launched a life insurance policy that offers advice from nurses on providi...
Marks & Spencer Money has launched a life insurance policy that offers advice from nurses on providing medical information.
The cover, which will be available on level and decreasing term, will allow customers to speak with a nurse should they need guidance on a particular health issue.
M&S Money hopes this will help combat the industry-wide non-disclosure problem, arguing that customers will feel more comfortable revealing medical and personal details to a nurse.
It also thinks it will reduce the chance of details needing to be changed or clarified later.
David Mackay, commercial director at M&S Money, said: "When asked about their health and lifestyle, consumers sometimes find it difficult to decide what they should tell their life insurer.
"To ease this problem, our medically trained staff will help them record all their essential information. This will enable us to offer customers a competitive quote that better reflects their health and lifestyle."
The application process can be completed over the phone. Cover is provided by HSBC Life and nurses by agency Medicals Direct.
In November 2004, M&S sold M&S Money to HSBC.
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