Egg will compensate payment protection insurance (PPI) customers following its fine of £721,000 by t...
Egg will compensate payment protection insurance (PPI) customers following its fine of £721,000 by the FSA over sales of the product. Egg will issue customers with a dedicated telephone number for concerns about the policy or the way it was sold and compensate where appropriate. Egg is expected to pay £1.67m for every 10% of customers who receive a refund. The FSA found failings in approximately 40% of telephone sales of credit card PPI made by Egg between January 2005 and December 2007.
The news that the ABI and British Medical Association (BMA) agreement on GP report (GPR) fees has broken down will usher in a period of uncertainty.
Lack of innovation investment in the UK insurance market has been highlighted by recognition of RGA's work in the US.
Protection business in 2012 and 2013 will be affected by events this year and some fundamental changes to the way customers policies are priced into the next. Richard Verdin explains.
Employee assistance programmes are in the spotlight due to a schizophrenic approach by government. But as Sue Weir points out, they are backed by solid research.
How will people buy insurance in future? Greg Becker visits the US for developments in online distribution.