Protection Review 2015: Value chain is 'all wrong' in protection

clock

Payingtoomuch's managing director Michael Ward has identified key failings in the protection industry - stating that the value chain is ‘all wrong'.

Speaking at the Protection Review conference, the managing director of the comparison site also argued that commission on policy sales was "not high enough." 

He said of the value chain: "We've got IFAs taking value, we've got insurers taking value and reinsurers taking value. In my opinion the value is not sitting in the right places."

"This leads us onto my next point. You can't grow the protection market unless you pay more commission to allow us to market and experiment more."

Ward also said that the protection industry needed more regulation "because the current regulation is not regulating the things that matter."

He added: "We have too many lead generators saying things that aren't true to consumers. If we paid their agents twice the commission for advised sales and leave non-advised sales where it is, you would get more advised business."

He also said of his comparison site business, that travel insurance was selling twenty-times as much compared with life insurance. Meanwhile he believed that the travel insurance business was five times as profitable compared to life cover.

You can also follow COVER's live Twitter coverage of the #ProtectionReview2015 conference as it happens. 

More on Individual Protection

UK adults unsure how to fund later life care

UK adults unsure how to fund later life care

Vitality research findings

Jaskeet Briah
clock 11 August 2025 • 3 min read
The shift in demand for unemployment cover

The shift in demand for unemployment cover

Increase in the total amount paid out

Kesh Thukaram
clock 07 August 2025 • 3 min read
The COVER Review: Regulatory updates, Consumer Duty and insurer data

The COVER Review: Regulatory updates, Consumer Duty and insurer data

Week commencing 28 July 2025

COVER
clock 01 August 2025 • 1 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read