New research from Guardian shows
Financial services providers can make a ‘huge difference’
Consumer Duty a major part of watchdog's growing workload
New consultation launched
"An imminent need for companies to re-evaluate their digital journeys"
"Beyond the potential regulatory penalties, non-compliance can also result in reputational damage"
Shelley Read, Senior Intermediary Development and Technical Manager at Royal London, considers where advisers can find the protection opportunities within the Consumer Duty.
"We can build a stronger and more consumer-focused industry"
“Who gets a better price; the earnest or the downright dishonest?”