Regulation

Latest plan and budget published by financial complaints body

DWP must do more to engage with claimants

The regulator is looking to find opportunities from new technology

Transparency important for consumers

Bim Afolami takes over in reshuffle

Number of minister moves

FSCS confirmed 2023/24 remains at £270m

"More work to do" to achieve targets

“These behaviours diminish confidence in insurance”

Publication of multi-firm review highlights areas for improvements