Author profile

Jenna Brown

Jenna Brown

Jenna Brown is deputy editor at Professional Adviser. She first joined the brand in 2012 in the role of news editor.

Articles by Jenna Brown

Latest interest rate hike sounds alarm bells on vulnerable clients

Adviser / Broking

Latest interest rate hike sounds alarm bells on vulnerable clients

‘Chaos’ in mortgage market as advisers grapple with Consumer Duty

clock 26 June 2023 • 5 min read
Fintel takes 25% stake in tech start-up after successful adviser pilot

Adviser / Broking

Fintel takes 25% stake in tech start-up after successful adviser pilot

Invested in CRM specialist via Fintel Labs project

clock 20 June 2023 • 1 min read
Keith Richards calls industry to unite ahead of Consumer Duty

Regulation

Keith Richards calls industry to unite ahead of Consumer Duty

Speaking at Professional Adviser Retreat

clock 18 May 2023 • 4 min read
Consumer Duty: FCA finds some firms do not pass fair value test

Regulation

Consumer Duty: FCA finds some firms do not pass fair value test

Firms not challenging themselves enough on “uncomfortable questions”

clock 10 May 2023 • 4 min read
CII launches five-year plan with increased PFS autonomy promise

Regulation

CII launches five-year plan with increased PFS autonomy promise

Plan split into two parts with 2023 focus on solving legacy problems

clock 20 April 2023 • 2 min read
Regulators align priorities ahead of Consumer Duty

Regulation

Regulators align priorities ahead of Consumer Duty

FCA and FOS get ducks in a row before new principle introduced

clock 19 April 2023 • 2 min read
Independent governance review begins at Personal Finance Society

Regulation

Independent governance review begins at Personal Finance Society

Follows accusations of failings by Chartered Insurance Institute

clock 06 April 2023 • 3 min read
Royal London CEO: Consumer Duty will fuel protection market growth

Individual Protection

Royal London CEO: Consumer Duty will fuel protection market growth

Speaking after acquisition of Aegon UK individual protection book

clock 04 April 2023 • 3 min read
Royal London buys Aegon UK's individual protection book

Individual Protection

Royal London buys Aegon UK's individual protection book

Customers’ policies are expected to transfer to Royal London in 2024

clock 04 April 2023 • 1 min read
FOS confirms temporary change to business-specific complaints data

Regulation

FOS confirms temporary change to business-specific complaints data

Changes designed to incentivise firms to settle proactively

clock 03 April 2023 • 2 min read