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Opinion

Individual Protection

How can annual protection statements be implemented?

F&TRC's Kirsty Tanner discusses how annual protection statements could work and the standards that insurers should consider adhering to.

clock 17 January 2017 • 4 min read

Individual Protection

If underwriting was invented tomorrow, what might it look like?

Steve Casey asks what underwriting would be like if the protection industry was starting from scratch today.

clock 09 January 2017 • 3 min read

Individual Protection

State your claims: Why insurers must keep publishing claims data

Are some insurers reneging on the promise to publish claims stats? Tom Conner sets out why the whole industry must be as transparent as possible.

clock 22 December 2016 • 5 min read

Individual Protection

Improving customer loyalty in the protection industry

Toni Smith says that brokers would not have to seek out new policies so often for clients if insurers offered long-term customers the same or better deals as new joiners.

clock 20 December 2016 • 2 min read

Employee Benefits

Ten years in the group risk market

LifeSearch's Malcolm Robertson provides a snapshot of how far the group risk market has come.

clock 16 December 2016 • 3 min read

Critical Illness

CI case study: "What quality of life do you want for yourself?"

A client of adviser firm Vita discusses how her life has changed since being diagnosed with cancer.

clock 07 December 2016 • 3 min read

Whole of Life

Who can advise on business protection?

Legal & General's Richard Kateley says we should avoid pigeonholing advisers when discussing who should sell business protection. Here's why.

clock 07 December 2016 • 4 min read

Whole of Life

Protection market needs to adapt to fit retirement trends

Paul Roberts discusses what changing retirement trends will mean for the protection market.

clock 30 November 2016 • 3 min read

Income Protection

What a month for welfare reform and income protection

What a month for income protection and welfare reform. Richard Walsh discusses his report on resilient households, the government's Green Paper and the contradictory actions in the Autumn Statement.

clock 29 November 2016 • 4 min read

Individual Protection

Do UK insurers understand how their customers feel?

Do UK life insurance companies know, or ever try and understand, how their customers feel during the hardest times in their lives, asks Roger Edwards.

clock 22 November 2016 • 7 min read
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