Every type of insurance covered by the Financial Ombudsman Service (FOS) has since significant increases in complaints. Melissa Collett discusses how fixation on price is leading to 'cover with a lot of holes in it'...
SFS's School Fees Insurance pays a pre-set amount directly to a child's school each term in the event of a parent dying or suffering a terminal illness.The insurer discusses how this insurance can help families at a difficult time.
Alan Lakey discusses Financial Ombudsman (FOS) complaints in relation to protection.
Richard Walsh discusses what Brexit legislation might look like and how the insurance industry will need to keep a close eye on how EU Law is converted into UK Law.
Toni Smith discusses Heidi Loughlin, a police officer and mum diagnosed with a rare form of breast cancer who spoke at the recent First Complete and Pink conference.
When we work in a specific industry for long enough we learn to speak in a different language. And we often forget the man on the street doesn't understand that language, writes Roger Edwards.
F&TRC's Adam Higgs takes an in-depth look at Synaptic Software's Cover Me Now.
A week into the FCA's new 'shopping around' rules, Regency Health's Brian Walters provides a view from the coalface.
Vicki Leslie, Client Relationship Manager at ECIS, discusses the role that a little healthy competition can play to ensure a healthy workforce.
iPipeline's Paul Yates says there are several areas the industry can target in order to boost protection sales.