Opinion

Ahead of our Customer Care Conference on 18 May, RedArc's Christine Husbands breaks down what value-added support services can look like to various people

With a BEIS consultation ongoing, GRiD's Katharine Moxham issues a rallying call for group income protection

Medix Global's CEO outlines what PMI insurers need to do in order to keep up with the rapidly changing health industry

Surely paper-based GP reporting can't work post GDPR? Munich Re's Vicki Livingstone looks at how next month's regulation change can fuel new technologies and how insurers can improve interactions with GPs

Square Health's Steve Casey is living proof that CIC can be a vital lifeline for anyone who suffers a stroke. However, as he found out first hand, the experience of making a claim may differ from one provider to the next. Here's his story...

L&G's Richard Kateley tackles the silos that advisers need to be break down in order to offer protection more effectively

Johnny Timpson holds forth on bereavement benefits, cohabiting inequalities and the upcoming Supreme Court case in Belfast

Potential changes to workplace sick pay entitlement could provide a group income protection opportunity for advisers

Some might assume open banking will not affect anyone providing life insurance advice. F&TRC's Ian Mckenna believes this could not be further from the truth

After his firm paid out 24% of life claims early as 'terminal illness' benefits in 2017, Aegon UK's Simon Jacobs helps clarify the policy